This Refund Policy applies to all tickets purchased for NADA in-person dating events. By purchasing a ticket, you agree to the following terms.
1. Payment Processing Fees
All refunds are subject to non-refundable payment processing fees. Payments are processed via third-party providers (e.g. Stripe), and any transaction or processing fees charged at the time of purchase will be deducted from the refunded amount.
2. General Refund Guidelines
All refund requests must be submitted in writing to: esoaethertech@gmail.com
Refund requests must include: your full name, event date, screenshot or proof of ticket purchase, and a brief explanation.
3. Refund Timeframes
- 7 Days or More Before the Event: Full refund available, provided you give adequate notice and a valid reason.
- 48 Hours Before the Event: Eligible for a 50% refund with a valid reason.
- 24 Hours Before the Event: No refunds will be issued.
4. Valid Reasons for Refund Requests
Examples include: illness, unforeseen family or personal emergencies, scheduling conflicts that arise unexpectedly.
5. Processing Time
Approved refunds will be processed within 5–10 business days to the original payment method.
6. Event Cancellations
If NADA cancels the event, you will be offered a full refund or a ticket transfer to another event date.
7. Non-Transferable Tickets
Tickets cannot be transferred or resold without prior written approval from NADA.